What do I do if I am seeing closed captioning on while watching a live video, even though it is off on my iOS settings?

To fix issues with closed captioning, please do the following:
1. Go to your phone’s Settings
2. Go to the Accessibility option within your phone’s settings
3. Scroll to the media section, and tap Subtitles & Captioning. Turn ON Closed Captioning.
4. Launch the Sportsnet app and stream live channels
5. Now force quit the application (double tap home button, and swipe away Sportsnet App)
6. Go back to your Accessibility options and turn OFF Closed Captioning
7. Re-launch the Sportsnet app and stream live channels