How to successfully sign into Sportsnet NOW

VIDEO:

WRITTEN INSTRUCTIONS:

Jump to your preferred login method:

1. Desktop
2. iOS
3. Android
4. Forgot Password? Now What?

I. Desktop Instructions:
1. Enter the following URL in your web browser now.sportsnet.ca

The below page should now be visible:

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2. Click on the Sign In button to get the following pop-up:

All of the content that appears on the page will have a lock icon at the bottom of the tile if you are not signed in. 

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3. Enter your logon credentials in the Sportsnet NOW section of the logon page and click Sign In

For Sportsnet NOW online customers please enter your credentials in the left hand side only, under the SN NOW section.  Please enter the user name and password you used during the sign-up process.  If you are unsure of your user name, please check your confirmation email.

If you are unable to remember your password, or continuously receive a message that says “Unable to authenticate with supplied credentials” please try to reset your password using the Password Reset section of this guide.

Redesign Username + Password

4. After you click Sign In, the content should automatically begin playing. Click on the channel or game you wish to watch and proceed to the content.

Redesign Signed In

II. iOS Instructions:
1. Open the Sportsnet (SN) App

Upon opening the app, you should be faced with the following screen pictured in #2.

If you do not have the Sportsnet app on your phone, or do not see the Watch tab, please make sure to download the latest version of the Sportsnet app from iTunes.

2. Tap on the SN Now tab at the bottom of the screen

app-2

3. Tap on the Sign In button or on any Locked Content 

app-1

4. Enter your username and password in the SN NOW section of the logon page.

For Sportsnet NOW online customers please enter our credentials in the SN NOW Online section.  Please enter the user name and password you used during the sign-up process.  If you are unsure of your user name, please check your confirmation email.

For customers attempting to logon with your Cable TV or Satellite Provider credentials please logon by selecting your provider’s logo.

iOS 3

5. Once successfully logged in lock icons will become Play buttons. Tap any channel to begin playback.

III. Android Instructions
1. Open the Sportsnet (SN) App

Upon opening the app, you should be faced with the following screen.

If you do not have the Sportsnet app on your phone, please make sure to download the latest version of the Sportsnet app from Google Play.

screenshot_20161108-100007

2. Tap on the Menu Button  in the top left of the screen. Once the menu opens, tap on SN Now:
screenshot_20161108-100013

3. Tap on Sign In or any Locked content to sign in:
screenshot_20161108-100019

5. Enter your username and password in the SN NOW section of the logon page.

For Sportsnet NOW online customers please enter our credentials in the SN NOW Online section. Please enter the user name and password you used during the sign-up process.  If you are unsure of your user name, please check your confirmation email.

For customers attempting to logon with your Cable TV or Satellite Provider credentials please logon by selecting your provider’s logo.

Android 2
6. Once successfully logged in lock icons will become Play buttons. Tap any channel to begin playback.

Forgot Password Instructions:
1. If the first link does not work, you can also go to the following URL: https://www.rogers.com/web/totes/#/forgotpassword.

The below screen should be visible.

Forgot Password 4
2. Enter your email address in the Email Entry field and click Continue

3. Enter the answer to your security question (if applicable)

Forgot Password 5
4. Check your email and you will receive instructions on how to reset your password
Forgot Password 3

5. Please follow the instructions in the email to create a new password before attempting to sign back in to SN NOW. You will not be able to logon to SN NOW with your temporary password

6. Return to Sportsnet NOW and enter your new password.